SCGP

Baby diapers

Idea Tank
Team : ปุ๋งปุ๋ง

Member

Ms Krongkwan Wongngamkam

Ms Tadpicha Oros

Ms Napawee Sangchay

Business Environment Analysis

Internal Factors Analysis

1. Strengths:

• Product Quality: High-quality diapers with strong absorbency, leak protection, and gentle materials for baby’s skin are key strengths that build parents’ confidence. Reusable packaging that can serve as a waste bag for used diapers adds convenience and maintains cleanliness. The ziplock feature prevents the spread of germs by sealing in odors and bacteria.

• Research & Development (R&D): Investing in new innovations that improve comfort for babies and parents, such as breathable materials, and adding value to the product through packaging that doubles as a diaper waste bag. The use of safe, eco-friendly materials is another strength.

• Product Differentiation: Unique product features set the brand apart from competitors, giving customers a solid reason to choose this diaper over others.

2. Weaknesses:

• High Production Costs: Using high-quality materials to ensure safety and comfort for babies may increase production costs, resulting in a higher selling price.

• Brand Awareness and Credibility: As the brand is still new and less recognized, customers may be hesitant to try the product without enough trust in the brand.

3. Opportunities:

• Market Expansion: The ability to broaden the product line, such as by offering diapers that include reusable packaging, which serves as a waste bag for used diapers, could appeal to a wider audience.

• Growing Concern for Child Health: Modern parents are increasingly focused on their child’s health, presenting an opportunity to offer safe, clean, and eco-friendly diapers.

• Technological Advancements in Production: The adoption of new production technologies can help lower costs, improve efficiency, and enhance product quality.

4. Threats:

• High Market Competition: The baby diaper market is highly competitive, with both big and small brands constantly fighting for market share. Price and promotions are crucial factors.

• Changing Consumer Behavior: Some consumers are shifting towards reusable cloth diapers to reduce waste, which could impact sales of disposable diapers.

External Factors Analysis

1. Political:

• Government Policies: Regulations on the use of chemicals in baby products may affect the product’s formulation.

• Environmental Policies: Governments are tightening regulations on waste management, especially on disposable products like diapers. This could drive the development of biodegradable products and reusable packaging.

2. Economic:

• Economic Conditions: A growing economy boosts consumer spending, benefiting businesses. In contrast, economic downturns may lead to reduced demand for premium products.

• Raw Material Costs: Fluctuating global raw material prices, such as synthetic and natural materials, affect production costs.

3. Social:

• Birth Rate: The birth rate directly affects the demand for diapers. A declining birth rate could reduce market size.

• Health-conscious Parenting: Parents are increasingly seeking safe and eco-friendly products, providing an opportunity for chemical-free, clean, and reusable packaging diapers.

• Consumer Behavior: Convenience is a key factor in purchasing decisions, especially among modern parents who need products that are easy to use, effective, and environmentally friendly.

4. Technological:

• Production Innovation: Advancing technology in packaging design, which allows for reusable waste bags, enhances convenience for parents and reduces production costs, improving business competitiveness.

5. Environmental:

• Environmental Conservation Trends: Consumers are increasingly interested in eco-friendly products, such as biodegradable materials and reusable packaging.

• Waste Management: Disposable diapers contribute significantly to waste. Developing biodegradable products or improving waste management can help reduce environmental impact.

6. Legal:

• Children’s Product Regulations: Strict laws on the safety and chemical composition of baby products can impact the product design and manufacturing process.

• Environmental Laws: Regulations related to waste management and plastic use may require businesses to develop recyclable or environmentally friendly products, potentially increasing development costs.

Brand Development Goals

1. Product Design Goals:

• Ease of Use: Design packaging that easily converts into a functional waste bag, making it convenient for parents to dispose of used diapers in various situations, including outdoors.

• Leak and Germ Protection: Ensure the packaging prevents odors and the spread of germs, safeguarding the environment.

• Durable Materials: Use sturdy materials that can securely hold used diapers without tearing and are easy to seal.

2. Marketing and Differentiation Goals:

• Promote Eco-friendly Image: Highlight the reusable packaging and waste reduction features to align with environmental sustainability trends.

• Communicate Value to Consumers: Emphasize the health and hygiene benefits, ensuring parents understand how the product enhances family safety and environmental health.

3. Sustainability Goals:

• Use Eco-friendly Materials: Choose biodegradable or easily recyclable materials that don’t harm the environment after use.

• Support Resource Efficiency: Develop products that minimize resource usage, such as combining packaging and waste bag functions to reduce waste.

4. Safety and Hygiene Goals:

• Meet Safety Standards: Ensure that the packaging meets safety standards for germ prevention, giving parents confidence that the product won’t spread bacteria from used diapers.

• Adapt for Daily Use: Design the packaging to be suitable for both home use and travel, making it versatile and valuable to consumers.

Target Customer and Insight

1. Target Customer:

• Parents of Infants and Toddlers (Aged 0-3 years): Parents seeking a safe, hygienic, and convenient way to dispose of used diapers.

• Teen and Working Parents: Busy parents who appreciate products that save time and simplify daily tasks.

• Parents Concerned with Health and the Environment: Parents prioritizing hygiene and eco-friendliness, looking for products that protect their family’s health and the environment.

2. Customer Insights:

• Convenience in Diaper Disposal: Parents want easy-to-use bags that can dispose of diapers without worrying about odors or germs.

• Hygiene Importance: Parents care about maintaining a clean environment and preventing the spread of germs with sealed, odor-proof bags.

• Environmental Responsibility: Some parents prefer products that reduce waste and are eco-friendly, making reusable packaging a key advantage.

• Value and Reusability: Packaging that doubles as a waste bag reduces the need to buy additional bags, appealing to cost-conscious consumers.

Packaging Design for Social and Environmental Responsibility

1. Key Features:

• Ziplock for Germ Protection: Ensure the packaging has a secure sealing system to prevent odors and germs from spreading.

• Safe, Eco-friendly Materials: Choose materials that are safe for waste storage and easily biodegradable.

2. Packaging Design:

• Recyclable and Biodegradable Materials: Use recyclable plastics or biodegradable materials to minimize environmental impact.

• Waterproof and Leak-proof: Ensure the packaging can hold used diapers without leaking or spreading odors.

Marketing Activities and Brand Development through Packaging

1. Marketing Campaigns to Raise Awareness and Engage Consumers

1.1 “Reuse, Save the Planet” Campaign

• Concept: Promote awareness of waste reduction and hygiene through packaging that can be reused as a waste bag for used diapers.

• Activities: Launch online ads and social media campaigns to highlight the reusable feature of the packaging. Show how easy it is to use the ziplock bag for diaper disposal. Include information about preventing germs and keeping things clean.

• Message: Use a slogan like “Reuse Easily, Cleanly, Safely” to emphasize taking care of family hygiene and the environment.

1.2 Product Sampling Campaign

• Concept: Let consumers try the diapers with reusable packaging.

• Activities: Hand out free diaper samples with reusable packaging at baby fairs, shopping malls, or hospitals with pediatric departments. This allows parents to experience the convenience of using the ziplock bag for diaper disposal.

• Goal: Help parents feel the convenience of the product and start building a positive connection with the brand.

1.3 CSR Campaign “Diapers for a Cause”

• Concept: Partner with charities and donate a portion of sales to support hygiene or environmental initiatives for children.

• Activities: For every diaper purchase, the brand donates ziplock bags or diapers to charities that help children in need or to daycares.

• Goal: Build trust and foster a positive image of the brand, showing customers they are part of helping the community.

2. Brand Development through Packaging

2.1 Using QR Codes on Packaging

• Concept: Add value to the packaging by connecting it to digital content, providing consumers with additional product information and instructions for reusing the ziplock bag.

• Execution: Add a QR code on the packaging that consumers can scan to watch videos on reusing the bag and maintaining hygiene. Offer special discounts or promotions to those who scan the QR code to encourage interaction with the brand.

2.2 Product Extension

• Concept: Expand the brand by introducing new products that align with the ideas of cleanliness and environmental care, such as baby wipes packaged in small ziplock bags for easy disposal.

• Execution: Develop additional products that come with ziplock bags, offering convenience and a focus on hygiene and sustainability.

3. Building Brand Awareness through Digital Channels

3.1 Collaborating with Influencers and KOLs (Key Opinion Leaders)

• Concept: Use influencers or experts in the parenting and baby field to promote the product and its unique packaging.

• Activities: Invite influencers to create videos demonstrating the product and reviewing the ziplock packaging, showing how it can be used for diaper disposal while traveling or helping reduce contamination at home.

3.2 Creating Social Media Content

• Concept: Focus on content that relates to parents’ lives, such as tips on maintaining family hygiene and reducing waste.

• Activities: Post content about eco-friendly parenting tips, the practical use of reusable packaging, and special promotions for followers on platforms like Facebook, Instagram, and TikTok.

Measuring Marketing and Brand Performance

1. Customer Satisfaction Measurement

• Surveys & Feedback: Conduct surveys to measure customer satisfaction with both the diapers and the reusable packaging, asking whether it’s convenient and meets their needs.

• Online Reviews: Monitor online reviews from e-commerce platforms, social media, and forums to gauge consumer opinions on the product and packaging.

2. Brand Awareness and Image

• Brand Awareness Surveys: Survey consumers to see if they recognize the brand and can differentiate it from competitors, particularly the unique reusable packaging.

• Social Media Engagement: Measure customer engagement with content about the brand, including likes, shares, and comments on social media.

• Environmental Perception: Evaluate whether customers view the brand as environmentally responsible due to its eco-friendly packaging.

3. Sales Growth and Market Penetration

• Sales Growth Rate: Measure the growth in sales of diapers with reusable packaging, comparing pre- and post-launch periods.

• Market Penetration: Analyze market share growth and the number of new customers attracted to the product.

• Repeat Purchase Rate: Measure how many customers make repeat purchases, which indicates satisfaction and loyalty to the brand.

4. Sustainability and Environmental Impact

• Waste Reduction Metrics: Measure how much waste is reduced by using reusable packaging compared to conventional products on the market.

• Environmental Certifications: Check if the product has received any environmental certifications or labels from relevant organizations.

• Consumer Support for Sustainability: Measure consumer willingness to pay more for environmentally friendly products.

5. Financial Performance

• Profit Margin: Measure profitability compared to other products in the same category.

• Cost per Unit: Assess the production cost of reusable packaging and whether it is cost-effective compared to the product’s selling price.

• Return on Investment (ROI): Measure the return on investment from developing reusable packaging to see how it impacts overall financial performance.

6. Customer Engagement and Education

• Educational Reach: Measure how well consumers receive and understand information about packaging reuse and its hygiene and environmental benefits.

• Campaign Participation Rate: Track how many customers participate in sustainability-related campaigns or activities, such as recycling packaging or reducing waste.

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